Peninsula Orthopaedic Associates
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Our Practice
Philosophy and approach

For more than 50 years, Peninsula Orthopaedic Associates has provided exceptional orthopaedic care to the Delmarva Peninsula community. Thirteen doctors – one unified voice. Our overriding philosophy? That the best patient experience is predicated upon a focused approach.

The comprehensive nature of orthopaedics – muscles, bones, joints – demands specialized expertise. The physicians of Peninsula Orthopaedic Associates represent a broad spectrum of sub-specialty care and offer advanced orthopaedic treatments and diagnostic services. Whether you're affected by a playground injury or an advanced degenerative disease, you can trust that you'll receive the right treatment for your situation.

Recognized as one of the premier orthopaedic groups on the east coast, POA values the intimacy of a small town atmosphere – our patients are our friends and neighbors, not just procedures.

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Peninsula Office Policies
Our knowledgeable and friendly staff have extensive experience in orthopaedics and take their role in your care seriously. POA strives for satisfaction, comfort, and personalized attention for all patients in our care.

Emergencyemergency

For medical emergencies, please go to your nearest medical facility or call 911.

For urgent problems during office hours, call our office at (410) 749-4154. A physician's liaison will help you determine whether you need to come to the office or go to the hospital emergency room. After hours or on weekends or holidays, your call will be relayed to the appropriate staff member on call. In the case of a medical emergency, please proceed to the nearest emergency services facility.

Appointments
We see patients by appointment Monday through Friday from 8 a.m. to 5 p.m. Click here to contact us.

Note: In order to be respectful of the medical needs of other patients, please be courteous and call us promptly if you are unable to show up for an appointment. This time will be reallocated to someone who is in need of treatment. If it is necessary to cancel your scheduled appointment, we require that you call at least 24 hours in advance. A fee may be assessed for failing to cancel a scheduled appointment.

Telephone Inquiries
Our staff takes calls Monday through Friday from 8 a.m. to 5 p.m. Call (410) 749-4154 if you have questions, need physician feedback or to renew a prescription. A patient liaison will take your message, consult with the physician and make sure your need is addressed appropriately. If you are calling about something you feel needs same-day attention, please alert the receptionist.

Prescription Refills
Plan to ask the doctor for prescription refills during your office visit. If you need a refill before your next visit, please call the office during office hours, preferably a week before your medication runs out. Refills will not be issued after regular hours or on weekends. When you call, please have the name and number of your pharmacy ready for our staff.

Hospital Affiliations
Inpatient surgeries are performed at Peninsula Regional Medical Center (PRMC) where our doctors have privileges. Outpatient procedures are performed at the hospital, Delmarva Surgery Center or Deer Pointe Surgery Center.

Medical Records/Confidentiality
Your medical records are strictly confidential. We will only release copies of your records with your written consent or a court order. Copies of your X-rays can be released for review upon your written request, but must be promptly returned to our office. Please keep our office informed of any change in your personal information or health insurance coverage. Click here for our Privacy Policy.

X-rays
Certified Radiological Technologists perform X-rays in each of our office locations. Other diagnostic services, including bone density scans, are performed at our Woodbrooke Drive location.

Insurance
Below you will find a list of the insurance companies we participate with. We will file your insurance claim with your insurance company. Your insurance company will then pay according to your plan. You are responsible for co-pays, co-insurance and deductibles.

  • CareFirst BlueCross BlueShield
  • CIGNA
  • Coventry Health Care of Delaware
  • InforMed
  • Johns Hopkins Priority Partners and Employer Health Plans
  • Maryland Medicaid
  • Maryland Workers Compensation
  • United Health Care
  • Medicare
  • Salisbury Health Group (including Great West and Humana)
  • Tricare

If we do not participate with your insurance company but you have out-of-network coverage, you are responsible for the full balance after the insurance payment, including any penalties for going out of network. In the case of plans with no out-of-network benefits, you will be responsible for the full balance.

If you have any questions about your insurance or how to submit a claim, contact our office for confidential assistance.

Payments and Fees
Payment is required at the time of service. If you are unable to pay a large bill at the time of treatment, we will work with you to establish a payment schedule. If you are having financial difficulties, please discuss this with us directly.

Our fees are set according to the time or skill required to address your condition. They are comparable to fees charged by other orthopaedic surgeons in the community. Usually the charge for your initial visit is higher than for follow-up visits. Please note that while your policy may provide coverage for office visits, you will be responsible for any co-pays or deductibles.

 
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